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Professional services

Professional Services (Law)

A boutique commercial-litigation firm. Here's what we found, what we built, and the numbers 30 days later.

SECTION 1

The situation

A boutique commercial-litigation firm was struggling with:

  • No online consultation booking — partners booked manually via email
  • No follow-up on inbound inquiries — 48-hour average response time
  • No referral system — past clients had no easy way to send work back
Estimated monthly revenue leaking
$12,400
SECTION 2

What we found

Finding 1
$6,800/mo
No booking system — every consult booked over email
Inquiries took days to convert; many died in inbox limbo
Finding 2
$3,200/mo
No CRM or follow-up system
Warm leads forgotten; no second touch on inquiries that didn't book day 1
Finding 3
$1,600/mo
No referral program
Past clients are the firm's biggest pipeline source — and unmonetised
SECTION 3

What we built

DAY 1
Consultation booking page
Clients pick a slot from any partner's calendar — Zoom links auto-issued.
DAY 3
Inquiry follow-up sequence
SMS within 5 min, email day 1, partner outreach day 3.
DAY 7
Intake form automation
Conflict check + matter-summary form sent the moment a consult is booked.
DAY 14
Client onboarding sequence
Welcome packet, engagement letter, and matter portal access in one flow.
DAY 30
Referral request program
Quarterly request to past clients, with a one-tap intro form for new prospects.
SECTION 4

The results

Metric
Before
After
Change
Online consultations/month
0
14
+14
Inquiry response time
48 hrs
< 5 min
99.8% faster
Referrals received
1/mo
8/mo
+7/mo
Consultation → engagement
32%
54%
+22pp
Revenue recovered
$0
$11,600/mo
+$11,600
SECTION 5

Live demo

See exactly what we built for them — every CTA, form, and lead-capture flow works:

Their actual booking page
edynamicsgrowth.com/w/demo-shield-legal
Open the live demo →

Built in 60 seconds. Live the same day.

SECTION 6

Your turn

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