SECTION 1
The situation
A plumbing company in the Toronto metro was struggling with:
- No online booking — every after-hours emergency went to a competitor
- Phone-only intake — losing 40% of leads after 6pm
- No follow-up — 70% of quotes never got a second touch
Estimated monthly revenue leaking
$8,600
SECTION 2
What we found
Finding 1
$4,800/mo
No booking system detected — phone is the only intake channel
Emergency calls outside hours go to a competitor with a 24/7 line
Finding 2
$2,600/mo
No SMS follow-up after a quote was sent
Quotes sit in inboxes for days; the customer books whoever responds
Finding 3
$1,200/mo
No quote tracking or pipeline visibility
The team can't see which quotes are warming and which need a nudge
SECTION 3
What we built
DAY 1
✅ Quote request page live
Customers describe the job + photos; quote request lands as a lead.
DAY 3
✅ Instant lead-response SMS
Auto-reply within 30s — "we got your request, dispatching now".
DAY 7
✅ 3-touch follow-up sequence
SMS day 1, email day 3, SMS day 7 if no booking yet.
DAY 14
✅ Post-job review request
SMS the day after every job completes asking for a Google review.
DAY 30
✅ Win-back for lapsed customers
Quarterly outreach to anyone who hasn't booked in 6+ months.
SECTION 4
The results
SECTION 5
Live demo
See exactly what we built for them — every CTA, form, and lead-capture flow works:
Their actual booking page
edynamicsgrowth.com/w/demo-rooter-plumbing
Open the live demo →Built in 60 seconds. Live the same day.
SECTION 6
Your turn
Ready to see what we’d find in your business?
Two ways to start.
Example results. Actual results vary.