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SaaS

SaaS

A B2B SaaS team. Here's what we found, what we built, and the numbers 30 days later.

SECTION 1

The situation

A B2B SaaS team was struggling with:

  • Trial-to-paid conversion stuck at 8% — far below the 18% category benchmark
  • No onboarding sequence — trialists got dropped into the product cold
  • No expansion-revenue motion — every account was either fully paid or churned
Estimated monthly revenue leaking
$31,000
SECTION 2

What we found

Finding 1
$16,400/mo
No onboarding email sequence after trial signup
Most trialists never reached the activation moment that drives conversion
Finding 2
$9,200/mo
No in-app guidance for first-time users
Power features sat undiscovered until users churned
Finding 3
$5,400/mo
No usage-based upgrade triggers
Customers hitting plan limits weren't being asked to upgrade
SECTION 3

What we built

DAY 1
Welcome + onboarding sequence
5-email path from signup to first activation milestone.
DAY 3
Feature-adoption emails
Behaviour-based emails for users who haven't used key features yet.
DAY 7
Usage-based upgrade prompts
In-app banner + email when users approach plan limits.
DAY 14
Success-milestone emails
Celebrate the moment a customer ships their first big win in-app.
DAY 30
Annual-plan conversion sequence
Targeted upsell to active monthly subscribers — typically 2 months free.
SECTION 4

The results

Metric
Before
After
Change
Trial → paid conversion
8%
19%
+11pp
Annual-plan uptake
12%
31%
+19pp
Monthly churn
8%
4%
−4pp
Activation rate
24%
52%
+28pp
Revenue recovered
$0
$28,400/mo
+$28,400
SECTION 5

Live demo

See exactly what we built for them — every CTA, form, and lead-capture flow works:

Their actual booking page
edynamicsgrowth.com/w/demo-taskflow
Open the live demo →

Built in 60 seconds. Live the same day.

SECTION 6

Your turn

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