FAQ · B2C

What is a good repeat purchase rate for ecommerce?

20-30% repeat rate is healthy DTC; 40%+ signals strong product-market fit and brand loyalty.

What is a good repeat purchase rate for ecommerce?

Short answer: 20-30% repeat rate is healthy DTC; 40%+ signals strong product-market fit and brand loyalty.

Full answer

Repeat purchase rate (RPR) is the cleanest single signal of DTC brand health.

Under 15% RPR: the brand is acquisition-dependent. LTV economics will struggle unless AOV is unusually high. 20-30%: healthy DTC, especially consumable / replenishment categories. 30-40%: strong product-market fit. The brand has built a habit. 40%+: typically subscription, supplement, or high-frequency consumable. The retention engine carries the brand.

Levers that move RPR most: first-to-second purchase nurture sequence, subscription option at checkout, replenishment reminders timed to product duration.

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